We try to keep "policies" to a minimum and focus on one thing; customer satisfaction. To that end:
We personally test every product we sell. Most products are used on a regular basis in our home. We believe in what we sell. We use the products and we recommend them to our friends and family...even my mother!
Whenever possible orders are shipped within 24 hours of receiving them. We carefully pack each order ourselves.
Your private contact information will never be sold or otherwise released outside of our company, and only those with a "need to know" have access to such information within the company.